{
  "user": {
    "created_at": "2013-07-08T09:31:59.000Z",
    "default_profile_image": false,
    "description": "🇪🇺https://t.co/NdorAWqJC3\n💾https://t.co/T74ZwJ1F0C est. 1994\n📸https://t.co/lAyoqmSBRX $120K/m\n🏡https://t.co/1oqUgfD6CZ $38K/m\n🛰https://t.co/ZHSvI2wjyW $37K/m\n🌍https://t.co/UXK5AFqCaQ $35K/m\n🎁https://t.co/RyXpqGuFM3 $23K/m",
    "fast_followers_count": 0,
    "favourites_count": 120705,
    "followers_count": 589175,
    "friends_count": 1618,
    "has_custom_timelines": true,
    "is_translator": false,
    "listed_count": 6471,
    "location": "📕 My book $20K/m 👉",
    "media_count": 15377,
    "name": "@levelsio",
    "normal_followers_count": 589175,
    "possibly_sensitive": false,
    "profile_banner_url": "https://pbs.twimg.com/profile_banners/1577241403/1665964220",
    "profile_image_url_https": "https://pbs.twimg.com/profile_images/1589756412078555136/YlXMBzhp_normal.jpg",
    "screen_name": "levelsio",
    "statuses_count": 142773,
    "translator_type": "none",
    "url": "https://t.co/IFRqZDK2Lw",
    "verified": true,
    "withheld_in_countries": [],
    "id_str": "1577241403"
  },
  "id": "1853108595627540666",
  "conversation_id": "1853108595627540666",
  "full_text": "⚠️ So @cannyHQ has made it literally impossible for customers to cancel their subscription\n\nTo downgrade or cancel your subscription, they force you to contact their support:\n\n\"We'd love to know why your current plan isn't working for you. Please contact support to downgrade.\"\n\nBut their support is an AI bot that won't let you cancel your subscription!\n\nNice catch-22, and 100% illegal in the US and EU:\n\nThis tactic is usually used by companies who are losing MRR and try to force customers to stay. It's horrible and illegal but it works: the harder you make it to cancel, the lower % your churn goes, but of course all for the wrong reasons:\n\nRecently the @FTC has implemented the “Click-to-Cancel” rule, mandating that businesses make canceling subscriptions as straightforward as signing up. This rule prohibits companies from requiring consumers to contact support to cancel and applies to most subscription services\n\nI hate doing business with these kinds of companies \n\nSo I'm switching all my bug boards to @FeaturebaseHQ, they've been super responsive and don't use shady tactics like this",
  "reply_count": 239,
  "retweet_count": 59,
  "favorite_count": 2005,
  "hashtags": [],
  "symbols": [],
  "user_mentions": [
    {
      "id_str": "3015796539",
      "name": "Canny",
      "screen_name": "cannyHQ",
      "profile": "https://twitter.com/cannyHQ"
    }
  ],
  "urls": [],
  "media": [
    {
      "media_url": "https://pbs.twimg.com/ext_tw_video_thumb/1853108510210560000/pu/img/x15nMH5BITKl2IwD.jpg",
      "type": "video",
      "video_url": "https://video.twimg.com/ext_tw_video/1853108510210560000/pu/vid/avc1/872x720/g2p-XgyhyEIka4v9.mp4?tag=12"
    }
  ],
  "url": "https://twitter.com/levelsio/status/1853108595627540666",
  "created_at": "2024-11-03T16:14:52.000Z",
  "#sort_index": "1853108595627540666",
  "view_count": 423546,
  "quote_count": 33,
  "is_quote_tweet": false,
  "is_retweet": false,
  "is_pinned": false,
  "is_truncated": true,
  "startUrl": "https://x.com/levelsio/status/1853108595627540666"
}