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  "text": "Everyone’s building $100M \"agentic\" models, so we @HelloSurgeAI built a simulated company to see if they could actually hold down a job.\n\nSpoiler: they're all fired.\n\nWelcome to EnterpriseBench -- CoreCraft edition. CoreCraft is a high-growth hardware startup (i.e., RL environment) with 23 tools, 2500 entities, and enough corporate red tape to make Harvey cry.\n\nThe best agent in the world (Opus 4.6! 👑) scored under 30%.\n\nThe #2 model (GPT-5.2 🥈) gave up because a search returned 10 results and it couldn't figure out how to change the date filter.\n\nAnother one (Gemini 3 Flash, #9) literally made up a delivery date just to deny a customer's refund. Savage.\n\n(The new Gemini 3.1 Pro? Still lagging behind, at 🥉)\n\nMy favorite: \nGPT-5.2 spent 11 tool calls curating a promotional email to help a customer reach Platinum tier... a tier she was already in. \"Here are 3 items over $0 you can buy!\"\n\n\"We would obviously never run ads in the way Anthropic depicts them....\" -- thanks Sam.\n\nThe good news? We trained a model on this chaos and it got better at its job - even translating those skills to other benchmarks. (e.g., +7.4% on Tau2-Bench Retail)\n\nCheck out the full EnterpriseBench: CoreCraft leaderboard below, and read about our RL environment and research!\n\nBlog post: https://t.co/mv4I1dCtOC\n\nPaper: https://t.co/EaOHmExm1r\n\nLeaderboard: https://t.co/7fb6fewGIQ",
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