@euboid
What if your help docs updated themselves… and an AI actually used them to answer every question 24/7? Today I am shipping AI Answers for Ferndesk. The easiest way to help customers self serve from self updating docs. https://t.co/I6e6JHUZgC
🐦 Twitter Post Details
Viewing enriched Twitter post
📊 Media Metadata
{
"media": [
{
"url": "https://crmoxkoizveukayfjuyo.supabase.co/storage/v1/object/public/media/posts/1998741237554172180/media_0.mp4?",
"media_url": "https://crmoxkoizveukayfjuyo.supabase.co/storage/v1/object/public/media/posts/1998741237554172180/media_0.mp4?",
"type": "video",
"filename": "media_0.mp4"
}
],
"processed_at": "2025-12-10T16:41:01.349067",
"pipeline_version": "2.0"
}🔧 Raw API Response
{
"type": "tweet",
"id": "1998741237554172180",
"url": "https://x.com/euboid/status/1998741237554172180",
"twitterUrl": "https://twitter.com/euboid/status/1998741237554172180",
"text": "What if your help docs updated themselves…\nand an AI actually used them to answer every question 24/7?\n\nToday I am shipping AI Answers for Ferndesk.\n\nThe easiest way to help customers self serve from self updating docs. https://t.co/I6e6JHUZgC",
"source": "Twitter for iPhone",
"retweetCount": 3,
"replyCount": 3,
"likeCount": 31,
"quoteCount": 0,
"viewCount": 2842,
"createdAt": "Wed Dec 10 13:07:00 +0000 2025",
"lang": "en",
"bookmarkCount": 7,
"isReply": false,
"inReplyToId": null,
"conversationId": "1998741237554172180",
"displayTextRange": [
0,
219
],
"inReplyToUserId": null,
"inReplyToUsername": null,
"author": {
"type": "user",
"userName": "euboid",
"url": "https://x.com/euboid",
"twitterUrl": "https://twitter.com/euboid",
"id": "1476508432559714304",
"name": "Wilson Wilson",
"isVerified": false,
"isBlueVerified": true,
"verifiedType": null,
"profilePicture": "https://pbs.twimg.com/profile_images/1535551343036964865/13nIczOn_normal.jpg",
"coverPicture": "https://pbs.twimg.com/profile_banners/1476508432559714304/1757416015",
"description": "-- / bootstrapping 🌿 https://t.co/9lkTzMgt6K (@ferndeskhq)\n-- / prev cofounder @senjahq",
"location": "",
"followers": 34997,
"following": 666,
"status": "",
"canDm": true,
"canMediaTag": true,
"createdAt": "Thu Dec 30 11:00:26 +0000 2021",
"entities": {
"description": {
"urls": [
{
"display_url": "ferndesk.com",
"expanded_url": "http://ferndesk.com",
"url": "https://t.co/9lkTzMgt6K",
"indices": [
21,
44
]
}
]
},
"url": {
"urls": [
{
"display_url": "ferndesk.com",
"expanded_url": "https://ferndesk.com",
"url": "https://t.co/8yDmtOsPmL",
"indices": [
0,
23
]
}
]
}
},
"fastFollowersCount": 0,
"favouritesCount": 41452,
"hasCustomTimelines": true,
"isTranslator": false,
"mediaCount": 1353,
"statusesCount": 7581,
"withheldInCountries": [],
"affiliatesHighlightedLabel": {},
"possiblySensitive": false,
"pinnedTweetIds": [
"1956030894407332290"
],
"profile_bio": {},
"isAutomated": false,
"automatedBy": null
},
"extendedEntities": {
"media": [
{
"display_url": "pic.x.com/I6e6JHUZgC",
"expanded_url": "https://x.com/euboid/status/1998741237554172180/video/1",
"id_str": "1998738689225023488",
"indices": [
220,
243
],
"media_key": "13_1998738689225023488",
"media_url_https": "https://pbs.twimg.com/amplify_video_thumb/1998738689225023488/img/bUIAYDfA1Lfn69h3.jpg",
"type": "video",
"url": "https://t.co/I6e6JHUZgC",
"additional_media_info": {
"monetizable": false
},
"ext_media_availability": {
"status": "Available"
},
"sizes": {
"large": {
"h": 1324,
"w": 2048,
"resize": "fit"
},
"medium": {
"h": 776,
"w": 1200,
"resize": "fit"
},
"small": {
"h": 440,
"w": 680,
"resize": "fit"
},
"thumb": {
"h": 150,
"w": 150,
"resize": "crop"
}
},
"original_info": {
"height": 2160,
"width": 3340,
"focus_rects": []
},
"allow_download_status": {
"allow_download": true
},
"video_info": {
"aspect_ratio": [
167,
108
],
"duration_millis": 88442,
"variants": [
{
"content_type": "application/x-mpegURL",
"url": "https://video.twimg.com/amplify_video/1998738689225023488/pl/FoeQOBTnyHzwQjmA.m3u8?v=0ef"
},
{
"bitrate": 256000,
"content_type": "video/mp4",
"url": "https://video.twimg.com/amplify_video/1998738689225023488/vid/avc1/416x270/JbNTudlebbVixEyg.mp4"
},
{
"bitrate": 832000,
"content_type": "video/mp4",
"url": "https://video.twimg.com/amplify_video/1998738689225023488/vid/avc1/556x360/QlJWgPnSKuUxifpc.mp4"
},
{
"bitrate": 2176000,
"content_type": "video/mp4",
"url": "https://video.twimg.com/amplify_video/1998738689225023488/vid/avc1/1112x720/HDYf2ELhtJYHnoX4.mp4"
},
{
"bitrate": 10368000,
"content_type": "video/mp4",
"url": "https://video.twimg.com/amplify_video/1998738689225023488/vid/avc1/1670x1080/g_NTWZBeO-AgU4SV.mp4"
},
{
"bitrate": 25128000,
"content_type": "video/mp4",
"url": "https://video.twimg.com/amplify_video/1998738689225023488/vid/avc1/3340x2160/W5p7Z-rEFyKmIVpH.mp4"
}
]
},
"media_results": {
"result": {
"media_key": "13_1998738689225023488"
}
}
}
]
},
"card": null,
"place": {},
"entities": {
"hashtags": [],
"media": [
{
"display_url": "pic.x.com/I6e6JHUZgC",
"expanded_url": "https://x.com/euboid/status/1998741237554172180/video/1",
"id_str": "1998738689225023488",
"indices": [
220,
243
],
"media_key": "13_1998738689225023488",
"media_url_https": "https://pbs.twimg.com/amplify_video_thumb/1998738689225023488/img/bUIAYDfA1Lfn69h3.jpg",
"type": "video",
"url": "https://t.co/I6e6JHUZgC",
"additional_media_info": {
"monetizable": false
},
"ext_media_availability": {
"status": "Available"
},
"sizes": {
"large": {
"h": 1324,
"w": 2048,
"resize": "fit"
},
"medium": {
"h": 776,
"w": 1200,
"resize": "fit"
},
"small": {
"h": 440,
"w": 680,
"resize": "fit"
},
"thumb": {
"h": 150,
"w": 150,
"resize": "crop"
}
},
"original_info": {
"height": 2160,
"width": 3340,
"focus_rects": []
},
"allow_download_status": {
"allow_download": true
},
"video_info": {
"aspect_ratio": [
167,
108
],
"duration_millis": 88442,
"variants": [
{
"content_type": "application/x-mpegURL",
"url": "https://video.twimg.com/amplify_video/1998738689225023488/pl/FoeQOBTnyHzwQjmA.m3u8?v=0ef"
},
{
"bitrate": 256000,
"content_type": "video/mp4",
"url": "https://video.twimg.com/amplify_video/1998738689225023488/vid/avc1/416x270/JbNTudlebbVixEyg.mp4"
},
{
"bitrate": 832000,
"content_type": "video/mp4",
"url": "https://video.twimg.com/amplify_video/1998738689225023488/vid/avc1/556x360/QlJWgPnSKuUxifpc.mp4"
},
{
"bitrate": 2176000,
"content_type": "video/mp4",
"url": "https://video.twimg.com/amplify_video/1998738689225023488/vid/avc1/1112x720/HDYf2ELhtJYHnoX4.mp4"
},
{
"bitrate": 10368000,
"content_type": "video/mp4",
"url": "https://video.twimg.com/amplify_video/1998738689225023488/vid/avc1/1670x1080/g_NTWZBeO-AgU4SV.mp4"
},
{
"bitrate": 25128000,
"content_type": "video/mp4",
"url": "https://video.twimg.com/amplify_video/1998738689225023488/vid/avc1/3340x2160/W5p7Z-rEFyKmIVpH.mp4"
}
]
},
"media_results": {
"result": {
"media_key": "13_1998738689225023488"
}
}
}
],
"symbols": [],
"timestamps": [],
"urls": [],
"user_mentions": []
},
"quoted_tweet": null,
"retweeted_tweet": null,
"article": null
}